Co-Branded

Enabling the ordering of Expert Services for a seller's product straight from our online Expert Marketplace

Our "Expert in a Box" turn-key solution requires no integration.

How it Wortks

1

Customer places an order from our site

Consumers who are in need of in-home assembly & installation services can have an agent from your customer service center or seller-assist account manager place the order on our site.

Alternatively, you can direct your customers to complete the order online at www.expertmarkplace.net via marketing or other promotional tools.

Once the customer's order has been place their 'expert service' order is automatically routed to our hub via a secure & reliable electronic interface. No calling. No email. No fuss.

Order is received & customer scheduled

2

APi

Once an order is received by the APi xChange, ​APi's proprietary machine learning matching algorithm assigns the order to one of providers from our extended network of based upon several proprietary factors, including but not limited to proximity to the customer, availability, ratings, and skill set.

The customer is able to schedule service best suited to their own individual needs.  

xChange

3

Order is fulfilled by an expert

On the day of the appointment, the expert performs the on-site service as ordered and scheduled.  Once completed, the customer is asked to sign-off in a mobile app. ​and their credit card is charged at that time.

After the completion of the service, the customer is asked to rate the service and provide a review. This feedback is used by the system to rate and rank providers and allow sellers to see provider performance and use that to adjust allocations as required.

4

Seller Dashboard

From the xChange portal, sellers can see all the information regarding orders: completed orders, customer satisfaction statistics, service company's ratings and individual professional ratings. 

Sellers can add or modify service offerings or cities/areas of service and choose allocation levels for each service provider as they see fit.